EV Shoppers Have Range Questions That Dealers Can Answer

Recurrent’s research team surveyed 300 in-market EV shoppers to understand what influences their trust, confidence, and readiness to buy.

The results show a clear message to dealerships: transparency sells.

1. Shoppers want to base decisions on real-world data.

When asked “How much do you trust advertised range (EPA rating)?”, shoppers said:

• 47% – Fully trust
• 53% – Do not fully trust

In other words, half of EV shoppers still have lingering doubts about official range numbers, and want more personalized, real-world context before buying.

When asked what would most increase their confidence in EV range:

• 69% want to understand how range changes with mileage
• 64% want insight into how range changes as a car gets older
• 58% want clarity on how manufacturers calculate and display range
• 57% want to know how range changes in different weather

These are exactly the questions Recurrent answers through real-world data from more than 30,000 EVs and 1 billion miles on the road.

2. EV-specific data is the path trust and purchase readiness.

In a related study, 46% of shoppers said EV-specific information made them trust the dealership more, while another 40% said it made them more ready to buy.

Shoppers who see detailed EV information trust both the car and the seller — accelerating purchase decisions and boosting engagement with your listings.

What This Means for Dealers

EV shoppers don’t just want to browse, they want confidence.

Adding Recurrent’s range, battery, and charging insights to dealership listings helps to:

• Stand out from generic inventory pages
• Build confidence and credibility with EV shoppers
• Convert curiosity into trust, and trust into sales